Social Impact
Technology is only progress if it reaches further than our clients.
Three pillars, published metrics, and the same delivery discipline we apply to paid work.
Our Pillars
Where we put engineering hours
Digital Access
Mercid engineers rebuild case-management and service-delivery systems for non-profits at no cost — 14 organizations supported to date.
38,000 people served through pro-bono platforms
Skills Equity
The Mercid Bridge program trains graduates from under-represented backgrounds in cloud and data engineering, with a guaranteed interview on completion.
620 graduates trained, 71% placed into tech roles
Environmental Responsibility
We measure and reduce the carbon intensity of the platforms we run, and publish the methodology we use to do it.
42% reduction in managed-estate compute emissions
Commitments
Stated plainly, reported annually
- Carbon neutral across owned operations since 2023; net zero target of 2032.
- Cloud architecture reviews include a carbon-efficiency gate alongside cost and security.
- Two paid volunteering days per employee, per year — 4,100 hours contributed last year.
- Supplier code of conduct covering labour standards, data ethics and environmental reporting.
Running a non-profit that needs engineering help?
We allocate a fixed share of delivery capacity each quarter to pro-bono programs. Tell us what you are trying to fix.